1. Fill in the Information section. If you are thinking of creating multiple promotions, it is best to assign an ID. This will help you to quickly know which customers have used a particular promotion and track the effectiveness of your promotions.

2. In the Schedule section, specify the start date of the promotion and its end. If you want to limit the number of times your promotion will be used, enter the maximum number of tickets or orders in this section.

3. Select the Promotion Type of your choice.
3.1 Percentage. Enter the percentage, in numbers, that will be applied to the price of your ticket. The promotion applies to the amount taxes included and before fees.
3.2 Discount. Apply a discount of a specified amount. You will have the option of creating a promotion whose discount applies to individual tickets, or the entire order. Discounts are applied on the amount after taxes.
3.3 Fixed Price. Make your tickets the price you specified in this section. The Fixed Price includes taxes, but not fees. Fees are added when customers click on "Payment".

4. In the Applicability section, choose whether you want your promotion to be applied to online sales (our website, shopping cart, widget, and Facebook) and/or offline sales (Box Office Module and On-site sales points).

5. Specify if your promotion will be applied automatically or if it will require a promotional code.
5.1 For the promotion to be applied automatically, do not check Promotion Code Required.
5.2 For the promotion to be applied only if customers have a code, please check Promotion Code Required. Use the random code already in the window or create your own. Specify the maximum number of uses for the code or leave it at 0 for it to be unlimited.

6. Specify the number of tickets per promotion.
Three options:

6.1 At least: Use this option to apply your promotion on an order with a minimum number of passes. For example, if your promotion is to give a 15% discount when your customers buy for 3 tickets or more. You should put in At least 3.

6.2 Exactly: Use this option to apply your promotion when a customer has a specific number of tickets. For example, if your promotion is applied when a customer buys for 3 different events, inputs Exactly 3 tickets and choose the combination Different events.

6.3 Between: Use this option to apply your promotion on a group of tickets. For example, if you want to apply a 15% discount on the purchase of 1 or 3 tickets, enter Between 1 and 3.

7. Choose the right combination of tickets for your promotion. Do you want the tickets to be from the same event? Should the promotion only be applied to one rate? Should the promotion be applied on many events? 

8. Specify how many times the promotion can be applied within a single order. 0 has an unlimited value.

9. In the Events section, add all the events and rates for which the promotion will apply.


For a more detailed article on promotions, click here

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