FAQ Ticket purchases

J
15 articles in this collection
Written by Julie

Hotel and parking reservations

J
Written by Julie
Updated over a week ago

Q: An error message is indicating that my address does not match the billing address of my credit card. It is, however, the correct address. What should I do?

J
Written by Julie
Updated over a week ago

Q: I would like for the delivery address to be different from the billing address. What should I do?

J
Written by Julie
Updated over a week ago

Q: My purchase has not been completed. The page is loading, but I have not received a confirmation. What should I do?

J
Written by Julie
Updated over a week ago

Q: What payment methods do you accept?

J
Written by Julie
Updated over a week ago

Q: Can I use somebody else's credit card to make a purchase?

J
Written by Julie
Updated over a week ago

Q: Are tickets refundable? (I can no longer go, my friend already bought tickets, I am sick...)

J
Written by Julie
Updated over a week ago

Q: How long will it take for me to receive my tickets by mail?

J
Written by Julie
Updated over a week ago

Q: Can I change the name on my order? I will not be the one attending the event.

J
Written by Julie
Updated over a week ago

Q: Can another person claim the tickets at the door?

J
Written by Julie
Updated over a week ago

Q: Can I change my ticket for another date?

J
Written by Julie
Updated over a week ago

Q: If the tickets are intended as a gift, do I need to provide the recipient's name and address?

J
Written by Julie
Updated over a week ago

Q: Can I change the delivery method used for my tickets?

J
Written by Julie
Updated over a week ago

Q: Will there be tickets for sale at the door?

J
Written by Julie
Updated over a week ago

Q: Is it possible for my name to be added to a waiting list, in case tickets become available?

J
Written by Julie
Updated over a week ago