The information entered in this section will appear on the widget and on Thepointofsale.com, as well as in purchase confirmation and reminder emails. 

Image: Upload the official image of your event in the indicated formats. 

Logo on tickets: Add your or one of your partner’s logos to the ticket or change the one that is generated by our system. The logo must be 279 x 102 pixels, in black and white (no grey scale) and must not be too detailed in order to allow for optimal display.

Note: To avoid having to upload your logo each time you create an event, send it to info@thepointofsale.com. We’ll add it to your account. 

Event details 

You can modify the information by clicking on the pencil to the right of the desired section.

Event Description: Write a brief description of your event. This description will appear in full on our website and on the widget embedded in your website.

Access to the event location (optional): Provide additional information regarding access to the venue. Among other things, this section is useful for festivals where several points of entry are available. 

Parking information (optional): Provide all necessary parking information, when applicable. 

Click on Advanced Options button to see more options :

Contact

This information is displayed publicly and is, by default, the same as in your Accounts. You can however edit them for specific events. Just click on the pencil to the right of what you want to edit. Afterwards it will change the source of the configuration for that Event, instead of your Account (by default):


Event policies

This information is displayed publicly and is, by default, the same as in your Accounts. You can however edit them for specific events. Just click on the pencil to the right of what you want to edit. Afterwards it will change the source of the configuration for that Event, instead of your Account (by default):

Additional information

Some sentences are already there by default (indicated in light gray). You can modify the information which must appear online and on the purchase confirmation at any time by clicking on the pencil to the right of the desired section.

Ticket Pick-Up (optional): Provide additional details regarding ticket pick-up, if applicable. The following message will appear by default: “Your tickets will be available under your name at the location and on the day of the event.”

Text to display when the event is sold out online (optional): The following is the preprogrammed message that appears once the final ticket for the event has been sold: “Sorry, all the tickets available online for this event have been sold.” If you wish to provide your buyers with other options for purchasing tickets, you may customize the message in this space (e.g.: “50 tickets will be available on site on the day of the event”). “Sold out” will be indicated on the event’s display image. 

Important information to include in the reminder email: An email is sent to the buyer following his or her purchase, confirming the details surrounding the order. A reminder email is also sent 48 hours prior to the event. If you wish to provide new information to your buyers in the reminder email, you may enter it in this section. 

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