How to print tickets if you have a Thepointofsale.com's ticket printer

Print general admission tickets

  1. From the menu on the left of your Events Manager, select “Tickets”.
  2. Click on the “Consignment Print” button.
  3. Click on the “+ Print Tickets” button to the right of the page. This will  take you to the print page.
  4. If you have several accounts, select the account from which you wish to print tickets. 
  5. Select the event for which you wish to print tickets.
  6. Select the rate.
  7. Select the quantity of tickets to be printed. These tickets will be deducted from the total capacity of your sales and will be considered as sold in your sales report. 
  8. Adjust the prices, if necessary.
  9.  Select “Yes” if you are printing complimentary tickets and do not wish for these tickets to be counted as sold in your sales report. These tickets will be entered at an amount of $0 in your sales report, but the actual price will be indicated on the printed tickets. If you would like the price of $0 to be indicated on the printed ticket, enter it in the “Unit Price” space. “Complimentary” will then be indicated on the ticket as the ticket rate.
  10. Click on “Print”. A window will appear asking you to please wait. You will then be redirected to the “Consignment Print” main page and your printer’s dialog box will open. Be sure that the preview matches what your ticket should look like. Click on “Print” once again. 

Printing reserved seating tickets

  1. From the menu on the left of your Events Manager, select “Tickets” and then “Consignment Print”.
  2. Click on the red “+ Print Tickets” button at the top right of the page. This will take you to the print page. 
  3. If you have several accounts, select the account from which you wish to print tickets. 
  4. Select the event for which you wish to print tickets.
  5. Select the rate.
  6. Select the seats to be printed. Only available seats can be selected. You can select an entire section of seats by clicking on the name of the section. An entire row may be selected by clicking on the title of the row. You may also select seats individually. 
  7. Adjust the prices, if necessary.
  8. Select “Yes” if you are printing complimentary tickets and do not wish for these tickets to be counted as sold in your sales report. These tickets will be entered at an amount of $0 in your sales report, but the actual price will be indicated on the printed tickets. If you would like the price of $0 to be indicated on the printed ticket, enter it in the “Unit Price” space. “Complimentary” will then be indicated on the ticket as the ticket rate.  
  9. Click on “Print”. A window will appear asking you to please wait. You will then be redirected to the “Consignment Print” main page and your printer’s dialog box will open. Make sure that the preview matches what your ticket should look like. Click on “Print” once again. 

You made an error in a batch of printed tickets and need to cancel and reprint them? 

  1. Open the “Consignment Print” tab.
  2. Select your account and the event, and then click on “Search”.
  3. The different batches of tickets printed for this event in the past will appear. To the right of each one, you will see a red “Print” button. Click on the arrow next to it to display the dropdown menu and cancel the batch of tickets. You will no longer be able to validate these printed tickets with the ticket validator. 
  4. The tickets will be cancelled and the capacity of available tickets will be restored.
  5. Print a new batch. 

You need to reprint a previously printed ticket? 

  1. Open the “Consignment Print” tab. 
  2. Select the account and event, and click on “Search”.
  3. The different batches of tickets printed for this event in the past will appear. To the right of each one, you will see a red “Print” button. 
  4. Click on the “Print” button and a dialog box will open. If you would like to reprint all of the tickets in the batch, press “Print”. Otherwise, you can modify the ticket numbers in the “From” and “To” boxes. The ticket numbers can be found in the lower right corner of the tickets. Select “Yes” if you would like a print receipt. This receipt will be printed on the first two tickets of the printed batch. 
  5. Click on “Print”. A window will appear asking you to please wait. You will then be redirected to the “Consignment Print” main page and your printer’s dialog box will open. Make sure that the preview corresponds to what your ticket should look like. Click on “Print” once again. 
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